GLIDE EXCHANGE USER AGREEMENT

INTRODUCTION

This terms and conditions of use ("Terms") is a legal agreement between you ("you", "your", "user") and Glide Exchange ("Glide Exchange," "us", "our", "we"). 

These Terms shall apply when you visit and/or access any the our services on our website.

These Terms, together with our Privacy Policy and other information made known to you via email and or any other channel set out the complete terms and conditions upon which you may use our services (defined below).

Please read these terms carefully, as they govern your use of our services.

By making use of Glide Exchange services, you acknowledge and agree that: (1) you are aware of the risks associated with transactions of digital currencies and their derivatives; (2) you shall assume all risks related to the use of Glide Exchange services and transactions of digital currencies and their derivatives; and (3) Glide Exchange shall not be liable for any such risks or adverse outcomes.

You agree to Glide Exchange disclaiming all liability for damages of any kind arising out of use, reference to, or reliance on any information contained within the Platforms. 

While the information contained within the Platforms is periodically updated, we do not guarantee that the information provided is correct, complete, and up-to-date. 

Our platform may include links providing direct access to other internet resources, including websites. Glide Exchange is not liable or responsible for the accuracy or content of the information contained on these websites. 

Links on our platform to third-party sites do not constitute an endorsement by Glide Exchange of the third parties or their products and services. Our appearance on advertisements platforms, products or services does not constitute an endorsement by Glide Exchange, and we do not investigate or assume liability for any claim made by any advertiser. 

By accessing, using, or attempting to use our services in any capacity, you acknowledge that you accept and agree to be bound by these terms and conditions. If you do not agree, do not access or utilise our services.

DEFINITIONS

Glide Exchange is a currency exchange platform. It is a place for buying and selling different currencies, both crypto and fiat.

Glide Exchange Operators

Glide Exchange operators refer to all parties that run Glide Exchange, including, but not limited to, natural and artificial persons, that provide Glide Exchange services and are responsible for such services.

Under these terms, Glide Exchange operators may change as our business adjusts, in which case the changed operators shall perform their obligations under these terms with you and provide services to you, and such change does not affect your rights and interests under these terms.

Glide Exchange Services

Glide Exchange Services refer to various services provided to you by Glide Exchange.

Glide Exchange Platform Rules

This refers to all rules, interpretations, announcements, statements, letters of consent and other contents that have been and will be subsequently released by Glide Exchange, as well as all regulations, implementation rules, product process descriptions, and announcements as published by Glide Exchange or within the products or service processes.

Digital Currencies

It means a digital representation of value that is not issued or guaranteed by a central bank or a public authority, is not necessarily attached to a legally established currency, does not possess a legal status of currency or money, but is accepted by natural or legal persons as a means of exchange, and which can be transferred, stored, traded, exchanged, invested or used for payments electronically.

Digital Assets

It means a digital representation of a value or of a right that is able to be transferred and stored electronically using distributed ledger technology or similar technology.

Glide Exchange Accounts

This refers to the foundational virtual accounts, which are opened by Glide Exchange for users to record on our platform their usage of our services, transactions, Digital Asset changes, and basic information. Glide Exchange Accounts serve as the basis for users to use our platform and enjoy our services.

Currency To Currency Trading

Currency to Currency Trading refers to spot transactions in which one digital currency is exchanged for another digital currency.

1. CONTRACTUAL RELATIONSHIP

These Terms constitute a legal agreement and create a binding contract between you and Glide Exchange. You hereby agree and consent to have your Digital Assets processed via the platform managed by Glide Exchange, Glide Exchange affiliates and subsidiaries.

2. SUPPLEMENTARY PROVISIONS, PRIVACY POLICY

Glide Exchange platform rules, and all other agreements entered into separately between you and Glide Exchange are deemed supplementary terms that are an integral part of these terms and shall have the same legal effect.

3. CHANGE OF TERMS

Glide Exchange reserves the right to change or modify these terms at its absolute and sole discretion.

Therefore, your continued use of Glide Exchange is deemed your acceptance of the changed or modified terms and rules.

4. ACCOUNT REGISTRATION

All users must sign-up for a Glide Exchange Account and register before access to use our platform.

To sign-up an account, you must provide the information requested and accept these Terms, the Privacy Policy, and other supplementary provisions. We reserves the right to accept or decline any sign-up request. 

You agree to provide complete and accurate information when opening your account, and you agree to update any information you provide to maintain the integrity and accuracy of the information as soon as your information changes and not later than 48 hours after your information changes. 

At our request, you must submit any documents (originals, duly certified paper copies, or scanned copies) supporting such changes in the provided information, irrespective of whether such information or documents have been provided to public registers.

5. ELIGIBILITY

We do not provide our services to minors.

By registering to use our services, you represent and warrant that (i) as a human being, you are at least 18 or are of legal age to form a binding contract under applicable laws; (ii) you have full legal capacity and sufficient authorizations to enter into these Terms; (iii) you have not been previously suspended or removed from using our platform; (iv) you do not currently have a an account with us; (v) If you act as an employee or agent of a legal entity, and enter into these Terms on their behalf, you represent and warrant that you have all the necessary rights and authorizations to bind such legal entity; (vi) your use of our services will not violate any and all laws and regulations applicable to you, including but not limited to regulations on anti-money laundering, anti-corruption, and counter-terrorist financing.

6. IDENTITY VERIFICATION

Your registration will be deemed your agreement to provide the required personal data for identity verification. The personal data will be used to verify your identity, identify traces of money laundering, terrorist financing, fraud, and other financial crimes, or for other lawful purposes. We will collect, use, and share your personal data in accordance with our Privacy Policy. 

In addition to providing your personal data, you agree to allow us to keep a record of your personal data within the time limits set by applicable law. You also authorise us to conduct necessary investigations directly or through a third party to verify your identity or protect you and, other users, relevant third parties and us from financial crimes.

During the sign-up process, you are required to provide your legal name as it appears on official identification documents. Aliases, nicknames, or any other non-legal names shall not be accepted for registration. This requirement ensures the accuracy and authenticity of your information on the Platforms. We reserve the right to verify the provided information and may take appropriate action in cases of non-compliance.

As part of our ongoing verification, we shall do the following: 

At the moment of establishing a business relationship with us and/or before and/or after the execution of any particular transaction in a Digital Currency/Fiat, we shall have the right to demand from you any documents and/or information, including, but not limited to, those confirming the legal grounds as well as sources (origin) of your funds and other assets, the purpose and planned nature of your business relationships with us, the nature of business and management (shareholding) structure of a legal entity you represent, beneficial owners, and/or other documents and information to the extent necessary for us to adequately fulfil the requirements of relevant legal acts in the field of anti money laundering and counter terrorist financing.

We shall have the right to restrict or terminate the provision of our services if, before and/or after the execution of any particular transaction in a Digital Currency/Fiat, you do not submit to us, avoid, or refuse to submit to us the requested documents and/or information, conceal the requested documents and/or information, provide incorrect or incomplete requested information, or otherwise fail to comply with any other instructions we give.

7. ACCOUNT USAGE

Your Glide Exchange account shall not be operated by proxy.

The Glide Exchange account can only be used by the owner. We reserve the right to suspend, restrict/freeze, block or cancel the use of an account by persons other than the account registrant or owner. If you suspect or become aware of any unauthorised use of your username and password, you should notify us immediately. 

We assumes no liability for any loss or damage arising from the use of your account by you or any third party, with or without your authorisation. You must promptly (not later than immediately you become aware of that) report to us any suspicions.

8. ACCOUNT SECURITY

We are committed to maintaining the security of Glide Exchange and has implemented industry standard protection for our services. 

However, the actions of individual users may pose risks. You agree to treat your access credentials (such as username, password, pin and two-factor authentication security key) as confidential information and not to disclose such information to any third party. You also agree to be solely liable and responsible for taking the necessary security measures to protect your account and personal information.

You shall be solely liable and responsible for the safety of your account and password, and you shall be liable and responsible for all the transactions in your account. We assume no liability for any loss or consequences caused by authorised or unauthorised use of your account or account credentials, including but not limited to information disclosure, information release, consent or submission of various rules and agreements by clicking on the website, online agreement renewal, etc.

9. Glide Exchange Service Guidelines

i. Restrictions

When you use our services, you agree and undertake to comply with the following provisions:

During the use of our services, all activities you carry out shall comply with the requirements of applicable laws and regulations, these Terms, and various guidelines as communicated by Glide Exchange via email or in-app notifications from time to time.

You shall not rely on technical shortcomings and vulnerabilities, such as but not limited to glitches, security hacks, and network errors, to enrich yourself unjustly.

ii. Digital Currency Services

All Digital Currency transactions are processed as per your instructions. You agree that all information regarding instructions submitted is verified by you. We do not guarantee the identity of any user, receiver, or other party.

Digital Currency transactions cannot be reversed once broadcast to the relevant digital currency network. Once submitted to a Digital Currency network, a Digital Currency transaction will be unconfirmed for a period of time pending sufficient confirmation of the transaction by the Digital Currency network. A Digital Currency transaction is not complete while it is in a pending state.

Please take note of the following:

Glide Exchange shall charge you the applicable fees at the moment when a particular transaction is carried out. The fee is deemed to form part of these Terms.

The fee is subject to change at Glide Exchange's sole discretion. Changes shall come into force immediately upon publication of updated fee.

If you owe us any fees or any other amounts, we will take the respective fees/amounts you owe us from the Digital Currencies/Fiat we process on your behalf on the due date without your instruction. You hereby authorise us to deduct said fees/amounts on your behalf.

We may refuse to process or cancel any pending Digital Currency Transaction as required by law, any court, or any other authority to which Glide Exchange is subject to in any jurisdiction.

iii. Delisting Digital Currencies

You hereby agree that Glide Exchange Operators reserves the right, at its sole discretion, to delist any Digital Currency from its offerings without incurring any liability whatsoever towards you. 

iv. We may require you to submit additional information about yourself or your business, provide records, arrange for meetings with Glide Exchange staff, and/or provide any other documents, information or data (such a process is called "Enhanced Due Diligence"). We reserve the right to charge you costs and fees associated with such Enhanced Due Diligence although if we intend to do so, we will notify you in advance. In our absolute sole discretion, we may refuse to raise your limits, or we may lower your limits at a later time, even if you have completed Enhanced Due Diligence.

x. You hereby agree that Glide Exchange reserves the unequivocal right to place a hold on processing your transactions carried out on the platform for reasons predicated on internal assessments, regulatory, and compliance considerations. We shall be under no obligation to divulge specific details surrounding the restraint of said funds.

10. SUSPENSION, TERMINATION, CANCELLATION, AND RECOVERY

i. Suspension Of Glide Exchange Account

You agree that we shall have the right to immediately suspend your account (and any accounts beneficially owned by related entities or affiliates), restrict, freeze or lock the Digital Assets in all such accounts, as well as funds that have been exchanged, and suspend your access to Glide Exchange for any reason, including if we suspect any such accounts to be in violation of these Terms, our Privacy Policy, or any applicable laws and regulations, immediately and without notice and for a period at our sole discretion.

You agree that while your account is suspended, restricted or frozen, we shall not be liable to you for any price volatility that may affect your digital assets negatively, any permanent or temporary modification of your account, or suspension or termination of your access to all or any portion of our services. 

We shall reserve the right to keep and use the transaction data or other information related to such accounts for purposes and for a period of time provided in applicable laws. 

We may: (a) refuse to complete, block, cancel or reverse a transaction you have authorised; (b) suspend, restrict, or terminate your access to any or all our services; and/or (c) deactivate or cancel your account with immediate effect for any reason deemed necessary.

ii. Termination of Terms and Cancellation Of Glide Exchange Account

We shall have the right to unilaterally terminate these Terms at any time and for any reason by giving you notice via email.

Glide Exchange has the right to terminate these Terms unilaterally and immediately when so required by legal acts or competent authorities, or if there are other reasons we deem significant.

iii. In the case of account termination due to fraud, violation of the law, or violation of these Terms:

We maintains full custody of the Digital Assets, funds being exchanged and user data/information that may be turned over to governmental authorities in the event of accounts' suspension/closure arising from fraud investigations, investigations of violations of law, or violations of these Terms.

Should your account be terminated, the account and transactional information that meet data retention standards will be securely stored within time limits specified by applicable laws. You acknowledge that a user-initiated account exit (right to erasure under applicable data protection regulations or other equivalent regulations) will also be subjected to the termination protocol stated above.

If we are informed that any Digital Assets or funds being exchanged in your account are stolen or not lawfully possessed by you, we may, but has no obligation to, place an administrative hold on the affected Digital Assets and your account. 

If we should lay down an administrative hold on some or all of your Digital Assets or account, we may continue such hold until such time as the dispute has been resolved and evidence of the resolution acceptable to us has been provided to us in a form acceptable to us. 

Glide Exchange will not involve itself in any such dispute or the resolution of the dispute. You agree that Glide Exchange will have no liability or responsibility for any such hold or for your inability to withdraw Digital Assets or funds or execute trades during the period of any such hold

We are under no obligation to allow you to reinstate a transaction at the same price or on the same terms as the suspended, reversed or cancelled transaction.

iv. Recovery of Erroneous or Fraudulent Transactions

You hereby agree that, in the event that Digital Assets or Fiat are received into your account through glitches, deliberate security hacks, or erroneous or fraudulent means, the exact amount received and any proceeds resulting from transactions conducted with such Digital Assets and Fiat shall be subject to recovery. If the recovered amount is insufficient to cover the full sum of the Digital Assets and fiat received erroneously or fraudulently, you hereby authorise us to retrieve the remaining deficit from other funds in your account.

You hereby agree that should your account balance be insufficient to cover the deficit, you will be considered in debt to us for the remaining amount. This may result in a negative balance on your account until the money is fully settled.

11. REPRESENTATION, WARRANTIES, LIABILITIES, AND INDEMNITY

i. No Financial Advice:

Glide Exchange is not your investment manager, investment broker, intermediary, agent, or advisor and has no fiduciary relationship or obligation to you in connection with any trades or other decisions or activities effected by you using our services. 

No communication or information provided to you by Glide Exchange is intended as, or shall be considered or construed as, investment advice, financial advice, trading advice, or any other sort of advice. 

Unless otherwise specified in these Terms, all trades are executed automatically, based on the parameters of your order instructions and in accordance with posted trade execution procedures. 

We do not recommend that any Digital Asset should be bought, earned, sold, or held by you. Before making the decision to buy, sell or hold any Digital Asset, you should conduct your own due diligence and consult your financial advisors prior to making any trading decision. 

We will not be held responsible for the decisions you make to buy, sell, or hold Digital Asset based on the information provided Glide Exchange.

ii. Disclaimer Of Warranties

Without limiting the foregoing, you hereby understand and agree that Glide Exchange will not be liable for any losses or damages arising out of or relating to: (a) any inaccuracy, defect or omission of digital assets price data, (b) any error or delay in the transmission of such data, (c) interruption in any such data, (d) regular or unscheduled maintenance carried out by Glide Exchange and service interruption and change resulting from such maintenance, (e) any damages incurred by other users' actions, omissions or violation of these terms, (f) any damage caused by illegal actions of other third parties or actions without authorization by Glide Exchange; and (g) other exemptions mentioned in disclaimers and platform rules issued by us.

The amount of time required to process a transfer will depend on various factors; we make no guarantee as to when the proceeds of the transfer will become available to you.

iv. Disclaimer Of Warranties And Limitation Of Liability

To the maximum extent permitted by applicable law, in no event will Glide Exchange, its affiliates and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers or contractors be liable for any incidental, indirect, special, punitive, consequential or similar damages or liabilities whatsoever (including, without limitation, damages for loss of data, information, revenue, profits or other businesses or financial benefits) arising out of our services, any performance or non-performance of our services, or any other product, service or other item provided by or on behalf of Glide Exchange and its affiliates, whether under contract, statute, strict liability or other theory even if we have been advised of the possibility of such damages except to the extent of a final judicial determination that such damages were a result of our gross negligence, fraud, willful misconduct or intentional violation of law. 

Notwithstanding the foregoing, in no event will the liability of Glide Exchange, its affiliates and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers or contractors arising out of services offered by or on behalf of Glide Exchange and its affiliates, any performance or non-performance of our services, or any other product, service or other item, whether under contract, statute, strict liability or other theory, exceed the amount of the fees paid by you to us under these terms in the twelve-month period immediately preceding the event giving rise to the claim for liability.

12. Indemnification

You agree to indemnify and hold harmless Glide Exchange operators, their affiliates, contractors, licensors, and their respective directors, officers, employees and agents from and against any claims, actions, proceedings, investigations, demands, suits, costs, expenses and damages (including attorneys' fees, fines or penalties imposed by any regulatory authority) arising out of or related to (I) your use of, or conduct in connection with, our services, (ii) your breach or our enforcement of these terms, (iii) your violation of any applicable law, regulation, or rights of any third party during your use of our services. 

13. LIMITATION OF LOSS

In no event shall Glide Exchange, our affiliates or service providers, or any of our or their respective officers, directors, agents, employees, or representatives, be liable for any of the following types of loss or damage arising under or in connection with these terms or otherwise:

Any loss of profits or loss of expected revenue or gains, including any loss of anticipated trading profits and / or any actual or hypothetical trading losses, even if we are advised of or knew or should have known of the possibility of the same. 

This means, by way of example only (and without limiting the scope of the preceding sentence), that if you claim that we failed to process a buy or sell transaction properly, your damages are limited to no more than the combined value of the supported digital currency at issue in the transaction, and that you may not recover for any "Loss" of anticipated trading profits or for any actual trading losses made as a result of the failure to buy or sell.

Any loss of or damage to reputation or goodwill; any loss of business or opportunity, customers or contracts; any loss or waste of overheads, management or other staff time; or any other loss of revenue or actual or anticipated savings, even if we are advised of or knew or should have known of the possibility of the same;

Any loss of use of hardware, software or data and / or any corruption of data; including but not limited to any losses or damages arising out of or relating to any inaccuracy, defect or omission of digital currency price data; any error or delay in the transmission of such data; and / or any interruption in any such data; (iv) any loss or damage whatsoever which does not stem directly from our breach of these terms; and

Any loss or damage whatsoever which is in excess of that which was caused as a direct result of our breach of these terms (whether or not you are able to prove such loss or damage).

14. SAFETY AND SECURITY OF COMPUTERS AND DEVICES

Glide Exchange is not liable for any damage or interruptions caused by any computer viruses, spyware, scareware, trojan horses, worms, or other malware that may affect your computer or other equipment, or any phishing, spoofing, or other attack. 

We advise the regular use of a reputable and readily available virus screening and prevention software. You should also be aware that sms and email services are vulnerable to spoofing and phishing attacks, and you should use care in reviewing messages purporting to originate from us. 

Our customer support will never ask to screen share or otherwise seek to access your computer or account. Similarly, we will not ask for your two factor authentication codes. 

Always log into your account through the our site to review any transactions or required actions if you have any uncertainty regarding the authenticity of any communication or notice.

15. APPLICABLE LAWS

It is your responsibility to abide by local laws in relation to the legal usage of our services in your jurisdiction, as well as other laws and regulations applicable to you.

You must also factor, to the extent of their local laws, all aspects of taxation, including withholding, collection, reporting and remittance to their appropriate tax authorities. 

You acknowledge and declare that your funds come from legitimate sources and do not originate from illegal activities. You also agree that we may require you to provide or otherwise collect the necessary information and materials as per relevant laws or government orders to verify the legality of the sources and use of your funds.

Glide Exchange maintains cooperates with law enforcement authorities and will not hesitate to seize, restrict/freeze, or terminate accounts and funds that are flagged out or investigated by legal mandate.

In addition:

It is your own responsibility to pay any taxes applicable to you in relation to using our services.

Glide Exchange makes no representations in relation to tax liabilities, assumes no tax liability for any user, and assumes no responsibility for the tax liability of any User, not for collecting, reporting, withholding or remitting any taxes arising from any of our Services that you may use.

In case we are obliged under applicable law or voluntarily decides to report to any competent authorities any information that is related with your tax obligations, you undertake to provide us with the requested documents, data and information.

16. DATA PROTECTION

Glide Exchange shall provide you with the information on processing of your personal data, as well as your rights under applicable laws and regulations.

By way of our Privacy Policy we may, from time to time, revise, update and change the Privacy Policy. You hereby confirm that you have familiarised yourself with and understood the information provided in our Privacy Policy.

17. NOTICE OF CLAIM AND DISPUTE RESOLUTION PERIOD

You hereby expressly waive any right to institute legal proceedings against Glide Exchange, including but not limited to, disputes arising from our operations, technical functionalities, or any market/industry factors and/or glitches leading to financial loss experienced by you.

In the event of an issue, you agree to use the complaints procedure set out in these Terms before approaching the court. We will attempt to resolve your dispute internally as soon as possible.

You agree to first negotiate in good faith to resolve the dispute (which discussions shall remain confidential and be subject to applicable rules protecting settlement discussions from use as evidence in any legal proceeding). Failure to comply with this provision may be used as evidence of your unwillingness to settle the issue and/or the vexatious nature of the complaint.

In the event the dispute cannot be resolved satisfactorily and you wish to assert a legal claim against Glide Exchange, then you agree to set forth the basis of such claim in writing in a "Notice of Claim," as a form of prior notice to us. The Notice of Claim must (1) describe the nature and basis of the claim or dispute; (2) set forth the specific relief sought; (3) provide the original complaint information; and (4) include your Glide Exchange account email. The Notice of Claim should be submitted to an email address or hyperlink provided in your correspondence with us.

18. ARBITRATION AND GOVERNING LAW

You and Glide Exchange agree that, subject to the paragraph above, any dispute, claim, or controversy between you and Glide Exchange (and/or our Operators) arising in connection with or relating in any way to these Terms or to your relationship with us (and/or our Operators) as our user (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after the termination of these Terms) will be determined first by negotiation, then mediation and finally by mandatory final and binding arbitration, except as set forth below, and except in cases where the dispute cannot be submitted to arbitration under the applicable law (in such cases the disputes may be submitted to the court). The Arbitration proceedings shall be governed by and construed in accordance with the laws in force in the Federal Republic of Nigeria.

Any arbitration against Glide Exchange operators must be commenced by filing a request for arbitration within one (1) year after the date the party asserting the claim first knows or reasonably should know of the act, omission, or default giving rise to the claim. There shall be no right to any remedy for any claim not asserted within that time period. This one-year limitation period is inclusive of the internal dispute resolution procedure set forth in paragraph 1 of this section. There shall be no right to any remedy for any claim not asserted within that time period.

If applicable law prohibits a one-year limitation period for asserting claims, any claim must be asserted within the shortest time period permitted by applicable law.

If we request arbitration against you, we will give you notice at the email address or mailing address you have provided. You agree that any notice sent to this email or mailing address shall be deemed effective for all purposes, including, without limitation, determinations of the adequacy of service. It is your obligation to ensure that the email address and/or mailing address on file with us are up-to-date and accurate.

The seat of the arbitration shall be Lagos, Nigeria. The parties agree that the arbitration shall be kept confidential. The existence of the arbitration, any nonpublic information provided in the arbitration, and any submissions, orders or awards made in the arbitration (together, the "Confidential Information") shall not be disclosed to any non-party except the tribunal, the parties, their counsel, experts, witnesses, accountants and auditors, insurers and reinsurers, and any other person necessary to the conduct of the arbitration. Notwithstanding the foregoing, a party may disclose Confidential Information to the extent that disclosure may be required to fulfil a legal duty, protect or pursue a legal right, or enforce or challenge an award in bona fide legal proceedings. This confidentiality provision shall survive termination of these Terms and of any arbitration brought pursuant to these Terms.

19. CLASS ACTION WAIVER

You agree that any claims relating to these Terms or to your relationship with Glide Exchange as a user of our services (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after the termination of these Terms) shall be brought against the other party in an arbitration or in court where a dispute cannot be referred to arbitration, except where applicable law provides otherwise on an individual basis only and not as a plaintiff or class member in a purported class or representative action. You further agree to waive any right for such claims to be brought, heard, or arbitrated as a class, collective, representative, or private attorney general action, to the extent permissible by applicable law. Combining or consolidating individual arbitrations into a single arbitration is not permitted without the consent of all parties, including Glide Exchange, except where applicable law provides otherwise.

20. SEVERABILITY

If any portion of these Terms are judged to be invalid or unenforceable for any reason or to any extent, the remainder of these Terms will remain valid and enforceable, and the invalid or unenforceable portion will be given effect to the greatest extent permitted by law pending closure of your account.

21. MISCELLANEOUS

Parties shall agree that the language of these Terms and communication between parties is to be English. User needs our written consent to transfer any of his rights or obligations under these Terms. We reserve the right to assign any of our rights or obligations under these Terms to any third party at any time without User consent.

Force Majeure

We shall not be liable for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond our reasonable control, including but not limited to, any delay or failure due to any act of God, pandemic, epidemic, act of civil or military authorities, Governmental regulation or restriction, act of terrorists, civil disturbance, war, strike or other labor dispute, fire, interruption in telecommunications or Internet services or network provider services, failure of equipment and/or software, other catastrophe or any other occurrence which is beyond our reasonable control and shall not affect the validity and enforceability of any remaining provisions.

Historical Price Data

Glide Exchange makes no representations about the accuracy or completeness of historical Digital Asset price data available on the Platform. We will make reasonable efforts to ensure that transactions are processed in a timely manner, but make no representations or warranties regarding the amount of time needed to complete processing, which is dependent upon many factors outside of our control.

Entire Agreement

These Terms, the Privacy Policy, and other appendices incorporated by reference herein comprise the entire understanding and agreement between you and Glide Exchange as to the subject matter hereof and supersede any and all prior discussions, agreements and understandings of any kind (including without limitation any prior versions of these Terms) and of every nature between and among you and Glide Exchange. Section headings in these Terms are for convenience only and shall not govern the meaning or interpretation of any provision of these Terms.

Change of Control

In the event that Glide Exchange is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control

Survival

All provisions of these Terms that, by their nature, extend beyond the expiration or termination of these Terms, including, without limitation, sections pertaining to suspension or termination, account cancellation, debts owed to us, general use of our website, disputes with Glide Exchange, and general provisions, shall survive the termination or expiration of these Terms.

Fraud Management and Law enforcement lll

In the case of a suspected fraud involving either of, but not limited to, the following:

You send out funds to a Merchant for your Glide Exchange account to be credited and revisit your bank to report transaction as suspicious; or

You transfer funds into a Merchant's account, and law enforcement has reached out to you or us, reporting funds as illicit, to press for a refund; or

You gain access to another Glide Exchange user's account and send out Digital Currency or withdraw it and this is reported as unauthorised; or

A lien is placed on the merchant's account as law enforcement has reached out to the merchant or us, reporting funds received from you as illicit, to press for a refund.

Considering that the Platform is an online marketplace for independent traders or contractors, you agree that Glide Exchange shall not and cannot be liable to make refunds for transactions that have been successfully processed.

Upon completion of the investigation, Glide Exchange reserves the right to recover fiat or Digital Currency from illicit or fraudulent internal transactions in favour of the complainant, provided that the fiat or Digital Currency received has not been sent out of the our platform.

You are advised to reach out to their financial institutions for further details on the transaction and also seek legal counsel and representation in order to protect your legal rights and avoid being treated as a suspect or criminal. 

On our part, we will cooperate with legal authorities and courts of competent jurisdiction in order to support the legal due process and ensure that Glide Exchange is safeguarded from bad actors.

ENQUIRES

Communication between parties shall take place primarily via our dedicated support channels.